Payment and Shipping Methods
TERMS OF PAYMENT
If you choose to pay by credit card, accepted cards are Visa and MasterCard.
Payment should be made with the order, and if the order does not proceed, the payment will be refunded.
The charge amount, in addition to the value of the ordered product, also includes the shipping costs.
In the order form, you will need to fill in the name of the holder without dots, the number, the expiration date and the CVV security number of your credit card. It will be charged once the data and its validity have been checked and certified. You are solely responsible for the correct recording and truthfulness of your credit card information and the card used for the transaction must belong to you.
In the event that the purchase was made through a credit card for the assurance of the holder thereof, the delivery of the products is made only to the buyer, who must receive his order in person by showing his original identity card or passport. It is prohibited to receive the order from a third party unless the buyer authorizes a third party in writing. Even in the case of written authorization, the authorized person should present the above documents in order to complete the delivery of the products made by credit card.
INTEREST FREE INSTALLMENTS
In case of payment by credit card, you can pay the order in up to 12 interest-free installments depending on the final amount of your order. In the following table you can see in detail the possibility of repayment with interest-free installments:
For purchases with a total value of €100.01 to €200.00, payment can be made in up to 2 interest-free installments
For purchases with a total value of €200.01 to €400.00, payment can be made in up to 4 interest-free installments
For purchases with a total value of €400.01 to €1000.00, payment can be made in up to 8 interest-free installments
For purchases with a total value of €1000.01 or more, payment can be made in up to 12 interest-free installments
You can make your payment by bank deposit to one of the following accounts:
Account Number: 754/010386-19
Account Number: 6291-149332-207
Account Number: 211002002008540
Account Number: 0026.0274.31.0201718042
Account Number: 85181432
Beneficiary Katsifas Konstantinos
The costs of interbank transactions are borne exclusively by the customer
If you choose the method of payment by deposit to a bank account, please send us the proof of deposit by email to firstname.lastname@example.org.
PAY ON DELIVERY
Finally, you have the option to pay your order to the Courier at the time of collection.
The cost of cash on delivery per order with ELTA Courier is €1.70
The cash on delivery cost per order with Speedex Courier is €1.70
Regardless of the payment method (via credit card, cash on delivery, bank deposit) any shipping costs are borne by the buyer in any case and are paid by the latter when ordering the products.
Also, whichever way you pay above, you will be refunded (excluding shipping and return costs) if you decide to return the product in accordance with the terms hereof. In cases of purchase via credit card, your card will be credited after the products have been returned and checked for their quality.
Products are shipped with ELTA Courier Door-to-Door and ACS Courier, daily 9:00-18:00 to the location of your choice
Delivery time varies from 1-3 days depending on the region.
The charge for each shipment is as follows:
WITHIN THE CITY AND FROM CITY TO CITY BY ELTA DOOR TO DOOR COURIER:
- Up to 2Kg €2.80
- From 2Kg to 5kg €4.80
- Each additional kilo €0.80
CITY TO CITY WITH SPEEDEX COURIER:
- Up to 3Kg 2.90€
- Each additional kilo 0.80€
- For hard to reach areas there is an adiitional fee of 0.62€
FROM CITY TO CITY BY TRANSPORT COMPANY:
For large volume products, shipping is done by a transport company. The cost for all products up to the headquarters of the collaborating agencies in Athens and Thessaloniki is €10. For destinations outside Athens and Thessaloniki, we will deliver your order to the carrier of your choice in Athens or Thessaloniki at a cost of €10.
Shipping costs for the return of products in the event of a change of mind about the order or an error on the part of the customer in the order are borne solely by the customer.
The prices are valid for all of Greece.
When your order is complete and ready to ship, we deliver within 1-3 days.
Whichever payment method you choose, you can choose to issue either a retail receipt or an invoice.
An invoice is issued to companies and to self-employed professionals, as long as they fill in the following information during their order: company name, VAT number, DOU and profession for self-employed people.
The invoice / receipt will be sent with your order. If you wish to check your account in the meantime, please visit our website www.katsifas.gr and check the "My Account" and "My Orders" sections after logging in.